Our team

The senior team behind your data.

Outsized Insights is a small, senior team organized around the disciplines a quantitative study actually runs on. Every engagement gets a dedicated lead who answers directly — backed by decades of hands-on fieldwork and coverage seven days a week.

Senior by default

No junior hand-offs. The person who scopes your study is the person who runs it.

Decades in quant

Specialists who have programmed, sampled, and analyzed research across every methodology.

Seven days a week

Fielding never pauses for the weekend, so support and monitoring don’t either.

Management

Ryan Jay

Founder & CEO

Ryan founded Outsized Insights on the belief that exceptional service shouldn’t depend on the size, complexity or profile of a client or project. After seeing too many research engagements receive inconsistent levels of attention or support, he created Outsized to offer a more responsive, committed approach. Today, Ryan and the Outsized team combine hands-on service, pioneering technology and thoughtful processes to make complex research easier and project delivery more consistent.

Ryan began his career in research at Sony Pictures Television before moving into online data collection at Greenfield Online and later holding senior operational roles at Toluna, Cint, Critical Mix and Dynata. Over more than two decades in the industry, he has led large project-delivery organizations and helped companies navigate significant growth. Ryan holds an MBA from the USC Marshall School of Business.

Chris Biviano

Client Solutions

Chris brings extensive experience in market research, client development, and strategic account management, with a career focused on building strong client relationships and helping organizations turn research needs into successful engagements. At Outsized Insights, he works closely with clients to understand their objectives, identify the right solutions, and ensure they receive the responsive, high-touch service that defines the Outsized approach.

In his off-hours, Chris enjoys visiting historical sites, skiing and backpacking with his family, and crafting his own home-brewed ales. And, of course, he can often be found cheering on his beloved Buffalo Bills.

Matt Ruppe

Business Development Manager

More than 15 years of market research and business development experience, with leadership roles at Kantar, Dynata, M/A/R/C Research, and Insights Driven Research. Has expanded key accounts across healthcare, CPG, financial services, technology, and gaming, with hands-on expertise in questionnaire design, survey programming, and quantitative and qualitative methodologies. BS in Business Administration, La Salle University.

When he’s not working, Matt volunteers at Face to Face Germantown, an organization dedicated to serving struggling families, individuals, and the homeless with dignity and respect. The organization works to meet basic human needs, reduce suffering, and help its guests build a better future.

Ethan Jay

Co-Founder & VP of Technology

Ethan leads technology at Outsized Insights, building and managing the systems that support the company and its growing technology roadmap. He developed Spoiler-AI, Outsized’s AI-powered platform for creating codeframes and coding open-ended responses, and also oversees security across the company’s platforms. Ethan enjoys finding practical ways to use technology to make research faster, easier and more reliable for both clients and internal teams. BS in Computer Science, Colorado School of Mines.

In his free time, Ethan can usually be found snowboarding, surfing, or out on the golf course chasing a sub-80 round.

Anoupam Kauul

Head - 3AS Research

Anoupam brings extensive experience in market research operations and project management, with a strong background in managing complex quantitative research projects from setup through completion. At Outsized Insights, he helps oversee execution across programming, sampling, fieldwork and data delivery, working closely with both clients and internal teams to keep projects moving efficiently and resolve challenges as they arise. His combination of technical knowledge, operational experience and attention to detail helps ensure clients receive dependable execution even on demanding studies.

Away from the office, Anoupam enjoys traveling and is an enthusiastic PlayStation gamer.

Service Team

Jugbir Singh

Project Manager

Jugbir brings deep experience in market research operations, with expertise in managing online research projects, coordinating fieldwork and ensuring studies are executed accurately and efficiently. At Outsized Insights, he works across teams and suppliers to help manage complex project requirements, troubleshoot issues and maintain the high level of responsiveness clients expect. His experience across the research process gives him a practical understanding of what it takes to move projects successfully from launch through final delivery.

In his free time, Jugbir is passionate about automobiles and enjoys troubleshooting mechanical issues himself. He also enjoys trekking, adventure sports and staying active through fitness.

Priyanka Bhola

Project Manager

Priyanka brings extensive experience in market research project management and operations, with a focus on coordinating complex studies and ensuring projects stay organized from initial setup through completion. At Outsized Insights, she works closely with clients, internal teams and research partners to manage timelines, communicate progress and address issues quickly when they arise. Her attention to detail and commitment to client service help keep even complicated projects moving smoothly while maintaining the quality standards Outsized clients expect.

When she’s away from work, Priyanka enjoys traveling, meeting new people and experiencing different cultures.

Jack Dunigan

Project Manager

Jack brings 10 years of market research experience across mixed methodologies, client service and emerging applications of AI. He has managed complex research projects and built strong relationships with Fortune 50 companies, always with a focus on making the research process feel seamless from start to finish. At Outsized, Jack combines thoughtful project management with a client-first approach, helping teams navigate challenges and turn research questions into useful results.

Beyond work, Jack enjoys bicycling and staying involved in his community, where he serves as the local President of the Fraternal Order of Eagles.

Suraj Sanyal

Project Manager

Suraj brings extensive experience in market research operations and project execution, with particular strength in managing the details required to keep complex quantitative studies on track. At Outsized Insights, he works closely with project teams, suppliers and clients to coordinate fieldwork, monitor progress, troubleshoot challenges and help ensure studies are delivered accurately and on schedule. His hands-on approach and strong operational knowledge make him an important part of the team supporting Outsized clients throughout the research process.

When he’s off the clock, Suraj enjoys outdoor sports and listening to classic rock.

Michelle Calistio

Project Manager

Michelle brings extensive experience in market research and client service, with a strong focus on managing projects, building relationships and helping clients navigate the research process. At Outsized Insights, she combines thoughtful project management with a highly responsive approach, working closely with clients and internal teams to make sure studies are executed smoothly and communication remains clear throughout the process. Her experience and attention to detail help ensure clients feel supported from the initial project conversation through final delivery.

Away from work, Michelle is a passionate dancer and enjoys expressing herself through dance.

Work with this team

Tell us about your study.

We’ll tell you whether we can deliver the audience and methodology — usually within 24 hours, any day of the week.

(866) 371-1711