Our Team

The Outsized Insights Team

Meet the team that fuels the insights engine. Our many different backgrounds and experiences enrich our work to allow us to bring a diverse perspective to every project.

A Quick Overview of Outsized Insights

February 2022

Founded

Market Research

Industry

Translation Services, Survey Programming & Hosting, and Market Research Respondent Supply

Specialties

Burbank, California

Headquarters

Founder & CEO

Ryan Jay

Ryan Jay is the founder and CEO of Outsized Insights, a customer-focused, technology-driven company in the market research industry. He previously served as Vice President of Operations for Critical Mix from 2013 to 2020, which saw an increase in annual revenue from approximately $8M to $65M during his tenure. Critical Mix was then acquired by Dyanata in 2019, where he also served as Vice President.

Earlier in his career, Ryan took on responsibilities as Director and Global Head of Operations in Cint, where he successfully ensured the company’s ISO 20252 accreditation process. Prior to this, he also ran North American Operations for Toluna, where he oversaw the delivery of more than $16.5 MM annual project revenue during his tenure.

Throughout his extensive career, Ryan focused on the simplicity of delivering the most important project in the world – the study currently in the field – while working to develop systems that eliminate errors and simplify workflows for both employees and customers.

Ryan holds an MBA from the University of Southern California and is a Certified ScrumMaster (CSM)/Scrum Alliance.

VP of Client Solutions

Chris Biviano

Chris Biviano is the Vice President of Client Solutions. He has spent his 20-year career
in Market Research focused on creating and delivering bespoke data collection and
insight delivery solutions for an array of clients spanning Market Research Agencies,
Advertising and PR Agencies, Retail, CPG, Technology, Entertainment, Finance,
Government and Academia.

Beginning his career at Harris Interactive in project management, Chris learned early on
that close communication and high attention to each, and every project are the keys to
ensuring the success of his client’s objectives. From there Chris has been focused on
creating and delivering tailored data and insight collection solutions including stints at
Vision Critical, Critical Mix and most recently Prodege.


Chris believes data and sample quality are paramount to the success of every study.
Chris helped bring CloudResearch’s Sentry quality control platform to market, and
continuously advocates for the strongest possible security on every study.
Chris holds a BA in History from St. Bonaventure University.

VP of Technology

Ethan Jay

Ethan is the Vice President of Technology for Outsized Insights and is the founder’s oldest son. His responsibilities include the management of systems and the maintenance of current software. He is also responsible for developing future strategies and overseeing their implementations.

Ethan has overseen the development of Outsized Opinions entire routing structure and technology, including implementation of SHA-1 Hashing, SHA-256 Hashing, and server-to-server security protocols. Ethan is currently developing Outsized Insights technology that will transform, extend, and enhance the way clients interface with our tools.

Ethan holds a Bachelor’s degree in Computer Science from the Colorado School of Mines, an engineering University, and enjoys the challenge of developing custom market-research technology solutions. ‘Mines’ is ranked in the top fifteen percent of all colleges and universities in the country for computer science, ranked first in the state of Colorado.

Our Outsized Commitment

With every market research project, we’ll work with you to make sure you reach your goals. We don’t just promise results, we deliver them.

Collaborate With Us For All Your Market Research Needs

Get a head start on growth with our expert market research services. Discover new opportunities and drive success in your industry. Reach out to us now to get started.
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